Tel: 740-722-0010 | Fax: 833-764-6177
Email: NextGenNPGroup@gmail.com
1199 Delaware Ave, Suite 106, Marion OH 43302
OhMD Privacy Policy/Terms of Service
NextGen Nurse Practitioner Group Patient Privacy Policy
Effective Date: March 02, 2026
Practice Name: NextGen Nurse Practitioner Group Address: 1199 Delaware Ave, Suite 106, Marion, Ohio 43302
Phone: 740-722-0010 Fax: 833-764-6177 Email: NextGenNPGroup@gmail.com
1. Purpose and Scope: NextGen Nurse Practitioner Group is committed to protecting the privacy and confidentiality of patient information. This Privacy Policy describes how our practice collects, uses, safeguards, and shares information when patients receive medical care or communicate with our office through telephone, email, patient portal, or SMS/MMS messaging. This policy applies to all patient interactions with the practice, including electronic communications and administrative processes related to patient care.
2. Information We Collect: In order to provide medical services and manage patient accounts, the practice may collect several categories of information, including: Name, Date of birth, Mailing address, Telephone number, Email address, Medical and Clinical Information, Information related to a patient’s health history, diagnoses, treatments, medications, and other clinical documentation necessary to provide appropriate medical care.Insurance and Billing Information: Information necessary to verify insurance coverage, submit claims, and process payments. This may include insurance policy details and billing records. Communication Records: The practice may maintain records of communications with patients, including phone communications, patient portal messages, email correspondence, SMS or MMS messaging records, Text message consent, and opt-in/opt-out status. These records may be maintained as part of the patient’s administrative or medical record.
3. How Patient Information Is Used: Information collected by NextGen Nurse Practitioner Group may be used for purposes including: Providing medical care and treatment, coordinating care with other healthcare providers, scheduling appointments, and sending appointment reminders. Communicating important information regarding a patient’s care, managing billing, and insurance claims. Meeting legal and regulatory requirements: Patient information is used only as necessary to support healthcare operations and patient services.
4. Text Messaging Communications (SMS/MMS)NextGen Nurse Practitioner Group may offer text messaging communications to assist with patient care and administrative notifications. Patients who provide a mobile phone number and choose to opt in may receive SMS or MMS messages from the practice. Types of messages may include appointment reminders or confirmations, appointment rescheduling notifications, follow-up instructions related to care, billing, account notifications, and important practice announcements. Message frequency may vary depending on patient interactions with the practice. Standard message and data rates may apply, depending on the patient’s mobile carrier plan. Patients may discontinue text messaging at any time by replying STOP to any message received. Patients may reply HELP for assistance with the messaging service. Providing consent to receive text messages is voluntary and is not required to receive medical care from NextGen Nurse Practitioner Group. The practice does not sell, rent, or share patient mobile numbers or SMS consent with third parties for marketing purposes.
5. HIPAA Compliance and Data Security: NextGen Nurse Practitioner Group complies with applicable federal privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA). The practice maintains administrative, technical, and physical safeguards designed to protect patient information from unauthorized access, disclosure, or misuse. While these safeguards are in place, patients should be aware that certain forms of electronic communication, such as email and text messaging, may not be completely secure. Patients who choose to communicate electronically acknowledge this potential risk.
6. Patient Rights: Patients have certain rights regarding their health information as provided under applicable law. These rights may include: requesting access to their medical records, requesting corrections to inaccurate information, and, where permitted, requesting limitations on certain disclosures. Requests regarding health information may be directed to the practice using the contact information listed below.
Contact Information: For questions regarding this Privacy Policy or the handling of patient information, please contact: NextGen Nurse Practitioner Group 1199 Delaware Ave, Suite 106 Marion, Ohio 43302
Phone: 740-722-0010 Fax: 833-764-6177 Email: NextGenNPGroup@gmail.com
NextGen Nurse Practitioner Group Terms of Service, Privacy Policy, and Electronic Communications Policy Effective Date: March 02, 2026
Practice Name: NextGen Nurse Practitioner Group Address: 1199 Delaware Ave, Suite 106, Marion, Ohio 43302
Phone: 740-722-0010
Email: NextGenNPGroup@gmail.com
Section 1: Terms of Service1.1 Purpose
The purpose of this document is to establish the terms governing the use of the NextGen Nurse Practitioner Group website, patient portal, and electronic communication services, including SMS messaging. These terms define patient responsibilities and the limitations of electronic communication with the practice.
1.2 Acceptance of Terms: By accessing or using the NextGen Nurse Practitioner Group website, patient portal, or by opting into SMS messaging services, patients acknowledge and agree to comply with the terms outlined in this document. Use of these services constitutes acceptance of these Terms of Service.
1.3 Medical Emergencies: Electronic communications such as text messages, email, or patient portal messages are not appropriate for urgent or emergency medical situations.If you are experiencing a medical emergency, call 911 or proceed to the nearest emergency department or urgent care facility immediately. NextGen Nurse Practitioner Group does not monitor electronic communications continuously and cannot guarantee immediate responses.
1.4 Limitation of Liability: To the fullest extent permitted by law, NextGen Nurse Practitioner Group shall not be liable for indirect, incidental, consequential, or special damages resulting from the use of electronic communication systems, including delays, delivery failures, or unauthorized access due to user negligence.
1.5 Governing Law: These Terms shall be governed by and interpreted in accordance with the laws of the State of Ohio.
Section 2: SMS Messaging Program Terms (A2P / 10DLC Compliance) Patients who provide their mobile number and opt in to SMS communications authorize NextGen Nurse Practitioner Group to send SMS or MMS messages related to healthcare services and patient accounts. These messages may include: Appointment reminders, appointment confirmations, care coordination messages, billing notifications, practice announcements or updates, and Messaging Program Details. Message frequency: Varies depending on patient interaction with the practice. Message and data rates: May apply based on your mobile carrier plan. Opt-out: Reply STOP to cancel SMS communications at any time. Help: Reply HELP for assistance with SMS messaging services. Mobile carriers are not responsible for delayed or undelivered messages.NextGen Nurse Practitioner Group does not sell, rent, or share SMS consent or phone numbers with third parties for marketing purposes.
Section 3: SMS Consent
Policy 3.1 Consent to Receive SMS Messages: By providing your mobile phone number to NextGen Nurse Practitioner Group and opting in to receive text communications, you consent to receive SMS or MMS messages related to your healthcare services and account with the practice. Consent may be obtained through online website forms, patient intake forms, patient portal registration, and verbal consent documented in the medical record
3.2 Types of Messages Sent: Patients who opt in may receive messages including: Appointment reminders and confirmations, Appointment rescheduling notifications, Care coordination messages, Prescription reminders, and Billing notifications. SMS messaging will not be used for marketing unrelated third-party products or services.
3.3 Opt-Out Instructions: Patients may opt out of SMS messaging at any time by: Replying STOP to any message received or contacting the practice at 740-722-0010. After opting out, patients will no longer receive SMS communications unless they re-enroll
.3.4 Privacy Protection: Phone numbers collected for SMS communications are used solely for practice communications and are not sold, rented, or shared for marketing purposes.
Section 4: Website Privacy Policy
4.1 Commitment to Privacy: NextGen Nurse Practitioner Group is committed to protecting the privacy and confidentiality of patient information in accordance with federal and state privacy laws, including applicable healthcare privacy regulations.
4.2 Information Collected: When using our website, patient portal, or electronic communication systems, the practice may collect the following types of information: Personal Information, Name, Phone number, Email address, Date of birth, Insurance information, Technical Information, IP address, Browser type, and Website usage data. This information may be collected through website forms, patient registration, and communication tools.
4.3 Use of Information: Information collected may be used to: Schedule appointments, provide healthcare services, send appointment reminders, and communicate. Process billing and insurance claims. Improve practice services and website functionality. Patient information is never sold or shared with third parties for marketing purposes.
4.4 Security Measures NextGen Nurse Practitioner Group takes reasonable administrative, technical, and physical safeguards to protect personal and medical information from unauthorized access, disclosure, or misuse.
Section 5: Patient Portal and Electronic Communication Policy
5.1 Appropriate Use of Electronic Communication: Electronic communications with the practice may include: Patient portal messages, Email communications, and SMS text messaging. These methods are intended for non-urgent communication only. Examples of appropriate uses include: Appointment scheduling or changes, Medication refill requests, Non-urgent clinical questions, and Administrative inquiries.
5.2 Response Times: Electronic messages are typically reviewed during normal business hours. Response times may vary and are not guaranteed for urgent concerns. Patients should not rely on electronic communication for urgent medical issues.
5.3 Patient Responsibilities: Patients using electronic communication tools agree to: Provide accurate contact information, maintain the confidentiality of portal usernames and passwords, Safeguard personal devices used to access patient information, and notify the practice if contact information changes. Unauthorized access resulting from failure to safeguard login credentials is the user's responsibility.
5.4 Practice Discretion: NextGen Nurse Practitioner Group reserves the right to limit or discontinue electronic communication with patients who misuse the system or fail to comply with these policies.
Contact Information: For questions regarding these policies or electronic communications, please contact: NextGen Nurse Practitioner Group 1199 Delaware Ave, Suite 106 Marion, Ohio 43302Phone: 740-722-0010 Email: NextGenNPGroup@gmail.com